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Privacy Policy

Last Updated: October 2025

This Privacy Policy explains how Bigton Services (“we,” “our,” or “us”) collects, uses, and protects personal information from visitors and customers who interact with our website and services.

By using our website or submitting information through contact or booking forms, you consent to the practices described below.

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1. Information We Collect

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We collect the following types of information:

  • Personal Information: Name, email address, phone number, property address, and other details provided through contact or booking forms.

  • Technical Information: IP address, browser type, device information, and site activity collected automatically through cookies and analytics tools.

  • Payment Information: For paid services, payment details are processed securely through Wix Payments, PayPal, or other approved providers. We do not store or have direct access to full payment card information.
     

2. How We Collect Information

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We collect information when you:

  • Submit a contact form, booking request, or newsletter signup.

  • Interact with our website (cookies and analytics automatically record usage data).

  • Communicate with us directly via email, phone, or social media.
     

3. Why We Collect Information

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We collect personal and technical data in order to:

  • Respond to service inquiries and provide quotes or estimates.

  • Schedule, confirm, and complete booked services.

  • Send updates, invoices, or service-related notifications.

  • Improve website performance and user experience.

  • Communicate seasonal offers, route updates, or maintenance reminders (only if you subscribe to our mailing list).
     

4. How We Store, Use, and Share Information

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Your personal information is securely stored through Wix’s protected data systems, which comply with recognized industry standards.
We do not sell, rent, or trade personal information. Data may be shared only with trusted service providers (such as payment processors or email platforms) necessary to perform our business operations.

All data transfers and communications are encrypted or secured through Wix’s privacy framework.

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5. Communication With Visitors

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We may contact you via email, phone, or text message to:

  • Respond to inquiries or booking requests

  • Confirm appointments or service details

  • Send invoices, updates, or seasonal reminders

  • Share optional marketing messages (only if you’ve opted in)

You can opt out of promotional messages at any time by replying “unsubscribe” or clicking the unsubscribe link in emails.

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6. Collection From Minors

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Our website and services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from minors. If we become aware that a minor’s information has been submitted, it will be deleted promptly.

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7. Privacy Policy Updates

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We may update this Privacy Policy periodically to reflect operational, legal, or technical changes. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our website or services indicates acceptance of the revised policy.

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8. Contact Information

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If you have questions or concerns about this Privacy Policy, please contact us:

Bigton Services
Anchorage, Alaska
📞 (907)891-3810
✉️ bigton@bigtonservices.com

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